This policy describes how MEDJOURNEY ADVANCE HEALTHCARE PRIVATE LIMITED, operating as MedJourney360, handles information received through https://medjourney360.com and related enquiry emails.
PURPOSE OF THIS PRIVACY POLICY
This policy explains the information collected when you send an enquiry, how it is used and stored, the retention period, and how to contact us about your information.
CONTACT DETAILS
Legal entity: MEDJOURNEY ADVANCE HEALTHCARE PRIVATE LIMITED
Address: 1605, Plan S Business Park, D-108/1, MIDC Industrial Area, Nerul East, Shiravane, Navi Mumbai, Maharashtra 400706
Email: info@medjourney360.com
THE CATEGORIES OF PERSONAL INFORMATION WE COLLECT
The website enquiry form asks for your name, email address, service of interest and message. Related email correspondence may contain the information you provide when discussing your enquiry.
Please do not submit sensitive medical information, medical records, identification documents or payment information through the initial enquiry form.
HOW WE COLLECT YOUR PERSONAL INFORMATION
We receive information directly from you when you submit the website enquiry form or correspond with us by email.
FOR WHAT PURPOSE WE USE YOUR PERSONAL INFORMATION
We use enquiry information to respond to your questions, discuss your requirements and communicate the next steps for the services you are interested in.
HOW WE SHARE YOUR PERSONAL INFORMATION
We use website hosting and email service providers to store enquiry information and respond to your requests. Enquiry notifications are sent to info@medjourney360.com.
HOW WE STORE YOUR PERSONAL INFORMATION
Enquiry records are stored in the website administration system. Enquiry notifications and related correspondence are also held in our email system.
RETENTION PERIODS
The retention period for enquiry records and related emails is six months to one year. Records will be reviewed after six months and retained for up to 12 months from receipt, with earlier deletion when they are no longer needed.
REQUESTS AND COMPLAINTS
Contact info@medjourney360.com if you have questions about your information, would like to know what enquiry information we hold, or wish to request correction or deletion. You may also use this address to raise a privacy concern or ask how your information has been used or shared.
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